Business

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How to respond to negative online reviews

It’s happened. Your previously untarnished record of 4 and 5-star reviews has taken a hit after a dissatisfied (to put it lightly) customer left...

Free and low-cost ways to upskill your business online

As a small business owner, you’re already responsible for so many things. Where do you find the time and money to invest in furthering your business...

How can you support small businesses as restrictions ease

Since the coronavirus (COVID-19) pandemic reached Australia, our small businesses have carried a large burden. Now as Victorian businesses start to reopen...

Surviving and thriving in a changing business environment

When the world you know suddenly changes and you have no control over outcomes, it puts additional strain on a business owner. You might even go into a...

8 tips to improve your small business in 2020

Working ‘on’ as well as ‘in’ your business is the endless challenge for all business owners. The first few months of a new year (let alone a new...

Your business can support businesses in bushfire affected regions. Here’s how.

You don’t have to try very hard to imagine the impact a bushfire near you would have on your business. For some, there’s the direct loss of...

How to purchase major equipment in 7 easy steps

Imagine for a moment that you want to buy yourself a car. What things would you consider when making an investment of that size? What make and model do...

Can anyone be a business owner?

Anyone can be a business owner… or can they?  It’s always an interesting discussion to have with business owners and business intenders. Business...

7 steps to reduce email anxiety

It has the power to change your day with a single notification – for better or worse. It might be an acceptance email from University or a client...

8 to-do list productivity boosters

Small business owners will all know that feeling of task anxiety; that moment after you frantically write down a list of projects, tasks and due dates...

Small business in Victoria, by the numbers

If you’re a small business owner in Victoria, congratulations! You’re part of the fastest growing, and most confident, small business community in...

Making the leap: 7 lessons learned from female entrepreneurs

Clockwise from Left: Correne Wilkie , Jane Martino, Fern White, Sonia Lear, Natalie Warner, Nellie Kerrison, and Kemi Nekvapil. What does a leap look like?...